If you like collecting handguns, rifles, shotguns, or even knives, picking the right place to shop is necessary. That’s where Palmetto State Armory comes in.
The store is perfect for enthusiasts like you who love to purchase high-quality and affordable shooting products and accessories.
While originally famous for its line of AR-15 rifles and pistols, Palmetto State Armory has grown into a huge market for all types of shotguns, accessories, and even apparel.
This Palmetto State Armory review will help you find out if this company is worth your money.
Company Overview
Palmetto State Armory, or PSA, is a famous retailer of firearms and ammunition. They offer lifetime warranties on the firearms and accessories they make in America. However, the company wasn’t started in a day.
Jamie McCallum started this venture in 2008 after coming back to his home from deployment. He started with selling a few types of ammunition from his small online store and gradually increased his inventory. Jamie shifted from his garage to a warehouse as demand increased with time.
Gradually, Jamie started adding more products to its venture, increasing its sales. PSA built six physical stores with a booming website in just a few years, courtesy of its excellent product line, services, and incredible after-sales support.
Currently, the company employs more than 1000 people. It was recently called “a valued member of South Carolina’s thriving business community” by South Carolina Governor Nikki Haley.
Today, the venture is quite competitive and successful. As of September 2024, Palmetto State Armory’s annual revenue reached $750M.
It offers many products like rifles and daggers in an affordable average range of $100 to $1000. The affordability of products helps PSA take the lead over its top competitors like Guns.com or BudsGunShop.com.
PSA Firearms Review
If you are looking to get a PSA gun but are unsure of the quality, here is what you need to know. PSA has some incredible firearms, and each offers a top-notch performance.
For instance, PSA AR-15s are famously known to be affordable. They are of decent quality with upgraded variants and mil-spec options. The rifles are quite accurate when they come out of the box. Their customizing parts have improved precision, and the stock configuration can be relied on for hunting or casual defense.
Similarly, the products in the AK-47 Series are quite robust and well-received by the masses. They are also one of the least expensive AK-s you can find in the USA, a great purchase for budget-conscious shooters.
PSA also sells daggers. This dagger is often compared to the infamous Glock 19, as they both have similar frames and sizes. The PSA dagger flaunts a solid grip with ergonomic features, making it a good investment.
This product is also highly customizable. This means you can easily swap out parts such as triggers, slides, or sights.
PSA also sells apparel and relevant accessories but in a limited quantity. As per reviews, these products are usually affordable and offer good value for money.
PSA firearms stand true to their descriptions, which is why you can easily find them excelling in their competitor’s products. For example, Aero Precision sells similar quality firearms at a much higher price than PSA. Some of the firearms sold by Aero Precision have better finish and fit than PSAs, but that doesn’t justify the high prices.
Smith & Wesson’s products are quite similar to PSA’s. However, other than the customization of M&P15, the company offers many factory options, as does PSA.
Considering this comparison, it seems clear that PSA doesn’t take its offerings for granted. As a customer, you get high-quality products and several customizable options to receive your desired firearms.
Customer Support and Warranty
PSA is known to excel in its customer support department and offer warranties that truly resonate with its customers.
If you buy a firearm or its components from PSA, you will get a lifetime warranty on everything. The warranty helps you cover any defect in materials and workmanship as an owner.
PSA’s warranty has incredible coverage, meaning that it easily covers all the relevant issues that may appear due to manufacturing errors. You can claim your refund easily if you face misalignment of components, failures in material strength, poor machining, or defects in craftsmanship.
But there is a disclaimer. This warranty by PSA is non-transferable. This means that it only applies to you, who may be the original purchaser of the products.
The customer support at PSA is also good but has received mixed reviews currently. Many people appreciate the responsiveness of the PSA team. You can use multiple methods to contact the PSA team for any support on claims, refunds, or general guidance.
PSA has an email address where you can contact the team for non-urgent queries. You can also communicate using the Live Chat feature with a virtual agent who is available for your assistance all the time.
Additionally, you can visit the website to fill out the form given with your issue. Make sure that you have your order number with you to solve any problem easily. PSA’s support team is also very active on social media pages. You can also message them directly on these platforms to get a response.
The fastest way to reach out to a representative at PSA is through a call. You can contact the team at (877) 560-7229 to get all your queries answered.
While the support department at PSA tries its best to respond on a timely basis, some occasions, such as sales, can cause delays. Many customers have received delayed solutions to their queries during holidays or peak sales periods.
Some customers have even expressed frustration over delayed shipping or order processing procedures. Make sure to keep these reviews in mind before shopping from PSA.
Pricing
PSA offers competitive rates for its products. Their products are perfectly priced for first-time buyers or those with a limited budget.
For instance, most entry-level AR-15 rifles are available for $500 to $700. This is a significantly lower rate than what you get from Smith & Wesson, Aero Precision, or Daniel Defense.
Similarly, the basic models of AK-47 rifles can be purchased for $700 to $800. Some premium products in this category are for $1000 to $1300.
PSA daggers are available for as low as $300 to as high as $400. This is a great price with exceptional functionality to offer.
PSA also sells AR-10 rifles. You can get them in the range of $800 and $1400. Competitors usually sell them for as much as $2000, which is a lot. Therefore, it is clear that PSA practices affordability.
PSA has many parts and accessories to sell. Most barrels can be purchased for $100 to $300. You can also get basic triggers for $40; the upgraded versions may be available for $200.
While these products by PSA are quite affordable, you can still buy them at further discounted rates on sales. PSA runs frequent sales, especially around popular holidays such as Black Friday, Memorial Day, and Independence Day. You can grab your favorite firearms at reduced rates during these sale events.
Additionally, you can use a Palmetto State Armory discount code to significantly reduce your total bill.
Common Issues and Troubleshooting
PSA is a well-reputed brand. However, the company has its fair share of challenges regarding weak customer service, shipping, and refunds.
Some customers have reported issues with shipping and delivery, including delayed or lost packages.
Others have reported issues with customer service, including unhelpful representatives and long wait times. They have also shown concern regarding the company’s unclear communication.
To overcome these problems, Palmetto State Armory has a troubleshooting process to help resolve orders and customer service issues. Additionally, you can contact the company’s customer service team at any time of the day to report issues and receive assistance.
Pros and Cons of Palmetto State Armory
Will you be shopping from PSA now? Before you do, have a read of some pros and cons so you can spend your money wisely.
Pros of PSA
- PSA offers affordable firearms and accessories. Plus, it holds sale events to help you enjoy massive price reductions.
- The company offers high-quality and an extensive range of products. Most of the rifles are also customizable.
- PSA’s lifetime warranty is quite attractive.
- If you are a budget-conscious buyer, PSA products are perfect for you.
Cons of PSA
- There have been complaints about quality control issues. That’s probably because of the company’s entire focus on affordability.
- Many customers have issues with the slow and unprofessional customer support team at PSA.
Conclusion
Now that you know all the great and weak points of PSA, will you be shopping for your next rifle or dagger from the company? In this Palmetto State Armory review, we learned that this company has some incredible offerings for hunters, including occasional and even serious shooters. It also offers some great, relevant accessories to enhance your shooting experience.
So, spending a day at PSA would be worth your time and money. However, contact a support team representative as soon as you face an issue. This is a perfect recipe to get a quick response.
