Shopping online is too convenient, but it can be hard to know which websites you can trust. If you’ve come across PacSun and consider, “Is PacSun legit?” you’re not alone. Before spending money, you should check if a store is reliable.
In this article, we’ll review everything about PacSun to help you shop without worry.
About Pacsun
PacSun stands for Pacific Sunwear. This brand started as a beachwear shop in Newport Beach in 1980. Over time, it has become a famous lifestyle brand, especially for young people. Inspired by the beach and West Coast vibes, PacSun specializes in trendy and comfortable casual clothes, swimwear, graphic tees, and streetwear.
The brand also works with well-known fashion labels, artists, and designers to create exclusive collections. Pacsun sells its own styles along with items from other brands. With over 600 stores across the U.S. and a solid online store, it’s a top choice for relaxed and stylish fashion.
Pacsun Review
PacSun is popular for its trendy clothes, accessories, and footwear, but some people have concerns about its quality, size, policies and customer service. This Pacsun Review will help you decide if it is the right choice for your style and expectations. Let’s check right now!
Product Quality
PacSun is known for offering high-quality products, especially its jeans and graphic tees. Pacsun jeans and graphic tees are famous for their trendy designs, which are perfect for young people. PacSun jeans are known for stylish fits and modern colors. Moreover, their jeans are soft, comfortable, and great to wear all year round. However, some customers have mentioned issues with durability, like weak stitching or fabric that doesn’t last. Moreover, Pacsun graphic tees are loved for their cool prints. However, some people review that the material can sometimes be thin and wear out quickly.
Overall, PacSun offers affordable, fashionable styles, but the quality of high-end brands might not match. Many shoppers recommend trying items in-store or reading online reviews to ensure you get good value.
Sizing and Fit
Choosing the right size at PacSun is important for getting the perfect fit. To help customer, we’ll provide a detailed Pacsun size chart, which gives clear measurements to make sizing easier. Whether you’re buying tops, bottoms, dresses, or shoes, using the size chart and measuring yourself correctly will help you find clothes and accessories that fit well and look great. Don’t miss to see the following tables.
PacSun Size Charts for Women
Tops
| Letter Size | Numeric Size | Bust (cm) | Bust (inch) | Waist (cm) | Waist (inch) | Hips(cm) | Hips (inch) |
| XS | 1 | 81½ | 32 | 61 | 24 | 87½ | 34½ |
| XS | 3 | 84 | 33 | 63½ | 25 | 90 | 35 ½ |
| S | 5 | 86 ½ | 34 | 66 | 26 | 92½ | 36 ½ |
| S | 7 | 89 | 35 | 68½ | 27 | 95½ | 37½ |
| M | 9 | 91 ½ | 36 | 71 | 28 | 98 | 38 ½ |
| M | 11 | 96 ½ | 38 | 75 | 29½ | 101½ | 40 |
| L | 13 | 99 | 39 | 78½ | 31 | 105½ | 41½ |
| L | 15 | 104 | 41 | 81½ | 32 | 109 | 43 |
Jeans
| Letter Size | Numeric Size | Waist (cm) | Waist (inch) | Hips(cm) | Hips (inch) |
| XXS | 23 | 24 | 61 | 34½ | 87½ |
| XS | 24 | 25 | 63½ | 35½ | 90 |
| XS | 25 | 26 | 66 | 36½ | 92 |
| S | 26 | 27 | 68½ | 37½ | 95½ |
| S | 27 | 28 | 71 | 38½ | 98 |
| M | 28 | 29 | 73½ | 39½ | 100½ |
| M | 29 | 30 | 76 | 40½ | 103 |
| L | 30 | 31½ | 80 | 42 | 106½ |
| L | 31 | 33 | 84 | 43½ | 110½ |
| XL | 32 | 34½ | 87½ | 45 | 114½ |
PacSun Size Charts for Men
PacSun Tops Size Chart
| Size | Sleeve (inch) | Sleeve (cm) | Chest (inch) | Chest (cm) |
| S | 34½ | 87½ | 35 – 37 | 89 – 94 |
| M | 35½ | 90 | 38 – 40 | 96½ – 101½ |
| L | 36½ | 92½ | 41 – 43 | 104 – 109 |
| XL | 37½ | 95½ | 44 – 46 | 112 – 117 |
| XXL | 38½ | 98 | 47 – 49 | 119½ – 124½ |
PacSun Bottoms Size Chart
| Size | Waist (inch) | Waist (cm) | Inseam (inch) | Inseam (cm) |
| S | 27 – 29 | 68½ – 73½ | 30 | 76 |
| M | 30 – 32 | 76 – 81½ | 30 – 32 | 76 – 81½ |
| L | 33 – 35 | 84 – 89 | 32 – 34 | 81½ – 86½ |
| XL | 36 – 38 | 91½ – 96½ | 32 – 34 | 81½ – 86½ |
| XXL | 39 – 41 | 99 – 104 | 32 – 34 | 81½ – 86½ |
PacSun’s sizing is mostly true to size for many items, like jeans and graphic tees, but there can be some differences based on the style. Here are a few reviews to help you pick the right size:
Jeans
PacSun offers various jeans, most of which fit true to size. Unlike some other fast-fashion brands, women’s jeans fit well and don’t require sizing down. None of the jeans run small, making it easier to find the right size.
Shorts
Men’s shorts are true to size, but the length can vary depending on the style. Be sure to check the product details to know exactly what to expect. For women, shorts don’t run small, but sizing may differ between products, so double-check the item description.
Shirts
PacSun provides a large selection of shirts, including polos, t-shirts, and tube tops. All of them fit both men and women. With many styles and designs, it is easy to find something that works without needing to size up or down.
Hoodies
PacSun’s hoodies can be a little bit bigger. This is good if you like an oversized appearance. However, for a slimmer fit, you may want to size down. Most of the hoodies for women are running big. As a result, you need to choose your size depending on the style you prefer.
Customer Service
This brand receives different feedback on customer service in in-store and online shopping as below:
Online Experience
Shopping online with PacSun is a different story for many customers. Some people have reported issues with bad customer service support when they buy online. This includes slow response times and unhelpful solutions to problems, which can be frustrating for those who need assistance to order online.
In-Store Service
Most customers have good things to say about shopping in PacSun’s physical stores. The staff are often described as friendly, helpful, and knowledgeable about the products. Many shoppers recommend buying in PacSun stores because of the smooth experience, with staff always ready to help answer questions or find what they need. This makes shopping in-store a more positive option for most people.
In summary, visiting a store might be the better choice if you’re planning to shop at PacSun. You can get personal assistance from the staff and avoid some common issues with online shopping. However, if you prefer to shop online, be sure to read the product details carefully and be ready for possible delays if you need customer support.
Shipping and Return Policies
When it comes to online shopping, shipping and return policies are must-known factors.
Shipping Policy
PacSun’s shipping policies are flexible depending on the destination and delivery speed. Here’s a detailed breakdown:
- For U.S. shipping, standard delivery is usually free for orders over a set amount, such as $50, and takes 5-7 business days. Express shipping is faster. Consumers just wait to arrive in 2-3 business days. However, consumers have to be paid more money. For next-day delivery, overnight shipping is available at a higher price.
- For international shipping, Pacsun delivers to many countries, but the time and cost depend on the destination. Additional charges like taxes or duties might apply at checkout or delivery based on local customs rules.
Customers can track their orders on PacSun’s website to stay updated on delivery status. However, some items or regions may have specific shipping restrictions. Therefore, it’s good to check those details when making an order. For full information on shipping costs and conditions, you can visit the shipping policy page on Pacsun’s official website.
Pacsun online return policy
PacSun has a simple and easy return policy. You can return items within 30 days to get a refund to your original payment method or exchange them within 60 days. To qualify, the items must be new, with their original tags and packaging. Items marked as “final sale” cannot be returned or exchanged, except for outlet store purchases, which can be exchanged for store credit.
If you return unworn items to a store within 30 days, you’ll get a full refund. For online purchases, you can send the items back to PacSun’s warehouse within 30 days to receive a refund or exchange. Keep in mind that items with a 50% or higher discount are final sale and cannot be returned or exchanged.
Pacsun Customer Reviews
Here are some customer reviews about PacSun’s products. Especially, some negative reviews were written weeks ago. So, let’s read them carefully to see if PacSun is a good fit for you.
Customer reviews are essential for customers when choosing what to buy. They show people’s thoughts about a brand or product and their shopping experience. PacSun’s product quality gets mixed feedback depending on the type of item.
You can also check what else customers say about Pacsun and leave your own feedback on Tenere reviews platform.
Pacsun vs Tillys
Have you ever heard “Tillys”? If yes, are you considering “Is Tillys legit?“. Pacsun and Tillys are popular choices for young adults who love surf, skate, and lifestyle clothing. While they share some similarities, each store offers a unique style and shopping experience. Here’s a simple comparison:
Styles
- Pacsun focuses on California-inspired fashion, blending casual, skate, and streetwear. It collaborates with brands, influencers, and designers to create exclusive collections, making it a top pick for trend-savvy customer.
- Tillys offers skate and surf styles with a more classic feel. It features brands like Billabong, RVCA, and Volcom, focusing on relaxed and sporty looks.
Pricing
- Pacsun is known for premium-priced trendy items and collaborations.
- Tillys offers a mix of quality and affordability, with frequent sales on everyday items.
Target Audience
- Pacsun appeals to younger customer who wants trendy, streetwear-inspired outfits.
- Tillys attracts young adults and families looking for reliable and sporty casual wear.
Shopping Experience
- Pacsun focuses on online shopping and social media, offering exclusive deals and influencer collaborations.
- Tillys emphasizes physical stores and provides a simple online shopping experience.
In short, Pacsun is ideal if you love trendy, urban fashion, while Tillys is perfect for affordable and classic skate and surfwear. Choose based on your style and budget!
Red Flags
Despite being a well-known fashion brand, Pacsun has faced several problems that have damaged its reputation. Here are some issues:
Allegations of Design Infringement
PacSun has been accused by artists of copying designs without permission. In 2016, artist Gabriella Sanchez accused this brand of replicating her “Don’t Text Him” heart patch design on their clothing. Another artist, Somehoodlum, shared on Twitter that PacSun had used his work without giving him credit. These accusations sparked debates online, with many people supporting the artists. Issues like these raise questions about PacSun’s ethical practices in handling creative content.
Customer Service and Refund Problems
The horrible customer service with PacSun is shared by customer, especially when trying to get refunds. Complaints include long waiting times for refunds and poor communication from the support team. Besides that, several shoppers reported their issues on platforms like the Better Business Bureau (BBB), saying they waited weeks to get their money back or couldn’t resolve their concerns. These kinds of problems can make the shopping experience frustrating, especially when you’re trying to return an item.
Order Number Tracking and Delivery Issues
Shoppers have also reported problems with tracking their orders or receiving deliveries on time. Some buyers claimed they didn’t get tracking number, making it hard to know when their packages would arrive. Others experienced long delays or never received their items at all. These complaints are common on review sites like BBB and Trustpilot, where customer share stories of missing confirmations and poor communication about their online order.
These issues highlight why customer may be cautious when they pay money for Pacsun’s products.
Where to Buy Pacsun Essentials?
Here are some options for you to purchase PacSun Essentials quickly. Let’s find out more about them!
- PacSun’s Official Website: Customer can easily find the full range of PacSun Essentials on the Pacsun website. They can shop by categories like clothing, footwear, and accessories. The website also often offers discounts and sales.
- Physical Pacsun outlet: PacSun has numerous retail locations across the U.S. You can use the store locator feature on their website to find the nearest one to you. You can easily see items before buying.
- Other Retail Platforms: PacSun Essentials may also be available on third-party online retailers like Amazon and eBay. However, be cautious of counterfeit items and always check the seller’s reviews.
- Resale Marketplaces: Websites like Poshmark or Depop occasionally feature secondhand or rare PacSun items. These platforms are great for customer to find unique pieces, but prices and availability may be different.
Don’t forget Pacsun Black Friday and special deals to save more on your purchase.
Conclusion: Is Pacsun Legit?
PacSun is a legitimate retailer known for being diverse, trendy and popular with younger people. However, some shoppers have reported issues with the quality of items, delivery issues or customer service concerns.
While PacSun promotes sustainability, it faces criticism for environmental and ethical concerns. Overall, if you’re looking for stylish clothing, PacSun is a good option, but it’s best to shop carefully and consider your decision.
