If you need a break from your Planet Fitness for any reason, you can freeze your membership. Whether you’re moving temporarily, have a busy schedule, or for any other reason, Planet Fitness offers this option.
In this guide, we’ll show you how to freeze Planet Fitness membership online, explain the policy, and what to expect when you freeze your membership.
Can You Pause Planet Fitness Planet Fitness Membership?
Yes, you can pause your Planet Fitness membership at any time. Planet Fitness understands that life can throw unexpected changes your way, and sometimes, you may need to put your fitness journey on hold.
Members might feel the need to end or freeze their subscriptions for various reasons. If you’re moving to another place where there is no Planet Fitness facility nearby or realize the gym is just not for you, you should contact your club requesting to cancel your Planet Fitness membership.
However, if you just want to take a break from the gym and plan to return later, pausing gym membership at Planet Fitness is the way to go. Whether it’s a short-term break or a more extended hiatus, freezing your membership is a flexible option that allows you to maintain your membership status while taking a break from monthly charges.
How to Freeze Planet Fitness Membership Online: Pausing Policy
Planet Fitness’s membership pausing policy is a little different from some gyms. Before learning how to pause Planet Fitness membership on the app, here’s what you need to know about their policies:
In-Person Freeze Request
Planet Fitness does not offer an online option for suspending your membership. All Planet Fitness clubs are operated by different individual owners, which means the process for pausing gym membership at Planet Fitness requires a personal touch. To suspend your Planet Fitness membership, you must visit your local Planet Fitness club location.
Medical Reasons Only
Planet Fitness’s membership freezing policy is mainly designed for medical purposes. If you have a confirmed medical issue that stops you from using the gym, you can freeze your membership. This might be due to illnesses, injuries, or temporary conditions that restrict your ability to work out.
But, remember that if you freeze your Planet Fitness membership for medical reasons, your freeze period will be determined by your doctor’s recommendation. Planet Fitness permits freezing for a maximum of 3 months. So, if your medical condition requires a longer break from the gym, you might have to consider other choices.
Personal Reasons
Unfortunately, freezing your membership for personal reasons, such as temporary relocation to an area without a Planet Fitness branch, is typically not allowed. This policy may not be a problem for PF Black Card members, but it can be especially challenging for members with the classic membership, which limits their ability to freeze.
Membership Duration Requirement
One thing to keep in mind is that at most Planet Fitness clubs, you must be a member for over 3 months before you can pause your membership, even for medical reasons. This rule is in place to prevent people from joining just to temporarily freeze their memberships. So, if you’ve recently become a member of Planet Fitness, you might have to wait a bit before you can freeze your membership.
It’s also important to know that each Planet Fitness club operates independently, so their policies on membership freezing can vary. To get the most accurate and current information, it’s a good idea to reach out to your home club and ask about their specific rules for canceling or freezing memberships.
What Happens When You Freeze Your Planet Fitness Membership?
When you decide to freeze your Planet Fitness membership, it’s essential to understand what to expect during the freeze period. Here’s a breakdown of what happens:
Account Pause
Your Planet Fitness account will be paused or put on hold for a specified duration, which can be up to 3 months. This means you won’t be able to access the gym or use any of its facilities during this time. However, this pause can provide you with peace of mind, knowing that you won’t be charged for your membership and owe any outstanding dues while you’re not using it.
Annual Fee Considerations
If your Annual Fee is scheduled to be charged within the freeze timeframe, Planet Fitness offers flexibility. Depending on your club’s discretion, the Annual Fee date may be temporarily waived or rescheduled. If it’s rescheduled, the Annual Fee payment will typically fall on the first of the month following your resumed monthly membership payment.
Membership Extension
If your membership has a commitment end date, freezing your membership will extend the length of your membership by the duration of the freeze. This ensures that you don’t lose any of the time you’ve paid for. For those with prepaid memberships, the expiration date of your membership will also be extended by the length of the freeze.
It’s important to note that while your membership is frozen, you won’t accumulate any additional days of usage. Your membership will effectively be on pause, and you’ll pick up where you left off when you decide to resume.
How to Freeze Planet Fitness Membership Online?
Planet Fitness uses a franchise system, so different clubs might have their own rules for freezing memberships. Here are the general steps on how to freeze Planet Fitness membership online that you should follow:
Visit Your Planet Fitness Club in Person
In most cases, freezing your Planet Fitness membership will require an in-person visit to your local club. When you arrive, approach the front desk staff, show your Fitness Club pass number, and inform them that you’d like to freeze your membership. They will guide you through the necessary procedures. It’s essential to check the specific requirements at your club, as some locations may have additional documentation or steps.
Obtain A Doctor’s Letter (If Needed)
If you need to freeze your gym membership for medical reasons, it’s a good idea to have a doctor’s note stating you need rest or can’t exercise temporarily. Some Planet Fitness clubs might require a doctor’s note for medical freezes. Having this letter can make the process easier and prove your request is valid.
Contact Planet Fitness Customer Service
If you are unable to visit the club in person due to hospitalization or other medical conditions, you can try submitting a written notice or contacting the Planet Fitness member services department. Explain your medical situation and request assistance with freezing your membership. Here is the general Planet Fitness customer service number: (844) 880-7180.
Note: While you can contact Planet Fitness customer service for assistance, you cannot pause your membership by calling this number. To freeze your membership, it’s typically necessary to get in touch with the specific club where you have your membership.
Monitor Your Credit Card Statements
Once you’ve asked to freeze your membership, make sure to check your credit card statements carefully. Make sure Planet Fitness isn’t charging you while your membership is frozen. Sometimes, billing mistakes happen unintentionally. If you see any problems or have any questions please contact Planet Fitness right away to fix them.
Remember, it’s really important to confirm that your membership is frozen like you wanted. If you don’t, you might end up with surprise problems and unexpected fees at your current club later on.
How to Freeze Planet Fitness Membership Online: Summing Up
When it comes to how to freeze Planet Fitness membership online, there may not be a standardized process. However, this comprehensive guide has provided you with the essential steps to follow.
Remember to check with your local club for any specific requirements or documentation needed to freeze your membership. Clear communication and vigilance in monitoring your statements will help ensure a smooth and error-free membership freeze process.
By following these guidelines, you can ensure that your fitness journey remains both convenient and cost-effective.
