AAA, or the American Automobile Association, is a federation of motor clubs in North America. The organization helps provide travel services, insurance plans, and driver safety programs to elevate your experience on the road.
However, can you call AAA for roadside assistance? Yes! Whether you need to fuel up your vehicle or fix a flat tire, AAA can come to your rescue.
But you will have to meet certain conditions to benefit from this service. Take a look at all the details.
What is AAA Roadside Assistance?
AAA Roadside Assistance is a service that provides 24/7 emergency help for vehicle-related issues. If your vehicle has broken down or you need some assistance with your car, you can contact AAA to get back on the road.
It offers a range of services, including towing, battery jump-starts, and fuel delivery. You can also call an AAA assistant to fix a flat tire, add fuel to your vehicle, or get minor auto repairs so you can hit the road again.
However, you must know that AAA Roadside Assistance is available to members who have paid their dues and have a valid membership card. The service is provided by independent facilities contracted by AAA.
Benefits of AAA Membership
Don’t have an AAA membership? This membership has multiple benefits for travelers and drivers alike. For instance,
- AAA membership provides access to roadside assistance, including towing, battery jump-starts, and fuel delivery. If your car gets stuck, you can call AAA to rescue your vehicle.
- AAA offers driving training and safety programs to its members. Members can join courses to get assistance on various driving levels.
- AAA allows all traveler members access to personalized maps, travel routes, and tips to make traveling an unforgettable experience.
- As a member, you can also enjoy discounts on travel, insurance, and other services. You can get good discounts on car rentals and lodging. You can also save money in various restaurants.
- Insurance benefits are attractive, too. You can get discounts on your insurance plans with flexible options to choose from.
- Members also get access to additional services like bicycle coverage, free notary service, and discounts on passport photos.
AAA membership is available to individuals, families, and businesses. As a member, you can access their benefits online or through the AAA mobile app.
The membership mostly lasts for a year, after which you have to update to keep getting the benefits.
When Should You Call AAA for Roadside Assistance?
You can call AAA for roadside assistance anytime you need a:
- Towing assistance for your vehicle
- Help in winching
- Jumpstart for your vehicle’s battery
- Tire change
- Quick fuel delivery
- Minor auto repair
- Mobile battery service
- Help in unlocking your car
But remember, you need to be a member to call AAA for any qualifying roadside emergency. This is a major limitation.
Also, the response time may vary depending on several factors, such as time of day, breakdown location, and the severity of the problem.
However, be assured that AAA puts in all its capabilities to provide you with the fastest and most efficient service possible. Additionally, if you request roadside assistance online, you can easily track the progress of your request. You can check the location of your technician to know the time it will take for them to reach you.
How to Request AAA Roadside Assistance
Good for you; there are many different ways available to contact AAA for your roadside assistance.
However, the fastest and most efficient way is to use the AAA Digital Roadside Request online tool. You can also text HELP to 800-AAA-HELP (800-222-4357). As a response, you will get a link to request your desired service.
You may get asked a few questions, after which the team will send the best help to your current location. For instance, you may be asked:
- Your 16-digit membership number is located on your membership card
- The location of your vehicle.
- The type of service you require
- The complete description of your disabled vehicle.
- Your phone number where you can be easily contacted
You can also speak to a AAA call counselor if required. The number given on the website is (800) AAA-HELP or (800) 222-4357. If they don’t work, call a representative for further guidance.
In addition, you can use Amazon Alexa or Google Home/Assistant to get the service. If you opt for Alexa, ask it to help you make a call to AAA. In the case of Google, say, “Okay, Google, let me talk to AAA road service.”
What to Expect After You Call
Do you have a problem?
Have you called AAA assistance?
If yes, what should we expect now? After your call, the AAA team will send a technician to fix your problem. You can track the technician’s whereabouts on the app.
Once the experts are over, they might ask you a few questions related to the issue before fixing it for you. Make sure that you give them space to finish their work properly so you can be on the road without any hassle.
Costs Associated with AAA Roadside Assistance
The cost of this assistance varies as per the plan, the number of people covered, and the location. However, here are general rates to expect for a single driver.
- The Basic plan is for $64 per year.
- If you take the Plus plan, you will have to pay $94 every year.
- The Premier plan is the most expensive and worth $124 per year.
In addition, you can choose to add a motorcycle to this plan. But you will have to pay an extra $30-$35 per year. If you want to add another driver, this will cost you an extra $35-$45 per year.
You can also look for AAA coupons to get discounts on this assistance.
AAA Tow Services
AAA tow services are available 24/7 for emergencies. Towing is provided to a repair shop, gas station, or preferred location.
AAA tow trucks are equipped with the latest technology to ensure safe and efficient towing. You must know that these services are provided by independent facilities contracted by AAA.
FAQs
Here are some common questions answered on this topic.
What Services are Included in AAA Roadside Assistance?
Some of the services included are towing, vehicle winching, fuel delivery, minor vehicle repairs, and a quick vehicle jump start.
Can I Use AAA Roadside Assistance for Non-emergency Situations?
You can call them for towing assistance if there isn’t an emergency.
How Do I Cancel My AAA Membership?
If you don’t want to be a member anymore, you can close an account at AAA by contacting the team at 1 (866)-968-7222.
- When calling, first select the “member services” option.
- Then, choose the “membership questions” option.
These steps will then help you connect to a customer service representative. They will assist you in the entire closing process.
Conclusion
Gone are the days when a flat tire or a broken vehicle would cause panic. Today, if you are an AAA member, you can call them for any roadside assistance and escape a harmful situation with ease.
However, ensure that your membership card is with you or you are aware of your membership number. Plus, you must know your current location so the technician can arrive to rescue you without any delays.
Additionally, stay calm throughout the process and ensure you are in safe hands.
